Terms of service

Terms of Service

1. About Us

This website is operated by DaFinchi Decor & Gifts. Throughout these Terms, “we”, “us” and “our” refer to DaFinchi Decor & Gifts.

By using our website or placing an order with us, you agree to these Terms of Service. These Terms should be read alongside our Privacy Policy, Shipping Policy and Returns & Refunds Policy.

Nothing in these Terms affects your statutory rights as a consumer.

2. Our Products

We take reasonable care to ensure that product descriptions, photographs, measurements and other information shown on our website are accurate.

Please be aware that colours and finishes may appear slightly different depending on your screen or device. Where products are handmade, hand-finished or made using natural materials, minor variations in colour, texture, finish or appearance may occur.

All products are subject to availability.

3. Orders

When you place an order, you are making an offer to purchase the products in your basket.

You will receive an order confirmation after placing your order. We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, there has been an obvious pricing or listing error, or we are unable to process your payment.

If we cancel an order after payment has been taken, we will refund the relevant amount.

Please check the information supplied with your order carefully, including your delivery address.

4. Prices and Payment

Prices are displayed in the currency shown on our website.

Any applicable delivery charges will be displayed during checkout before you complete your purchase.

We reserve the right to change our prices at any time, but changes will not affect orders that have already been accepted.

Payment must be made using one of the payment methods available at checkout.

5. Shipping and Delivery

Delivery options, estimated delivery times and applicable charges are explained in our Shipping Policy and/or at checkout.

Delivery times are estimates unless we specifically agree otherwise.

If your order is delayed, lost or arrives damaged, please contact us so that we can investigate and put things right where appropriate.

Nothing in this section limits any rights you have under UK consumer law.

6. Returns, Cancellations and Refunds

Your rights to cancel an order, return products and receive a refund are explained in our Returns & Refunds Policy.

Nothing in our Returns & Refunds Policy or these Terms affects your statutory rights, including your rights where goods are faulty, damaged, not as described or otherwise do not meet the requirements of UK consumer law.

7. Using Our Website

You may use our website only for lawful purposes.

You must not misuse our website, attempt to interfere with its operation or security, introduce malicious software, attempt unauthorised access, or use the website in a way that infringes the rights of another person or business.

We may restrict access to the website where reasonably necessary to protect the website, our business or our customers.

8. Intellectual Property

Unless otherwise stated, the content of this website, including our branding, text, photographs, graphics, designs and other original content, belongs to DaFinchi Decor & Gifts or is used by us with permission.

You may view and use the website for your own personal, non-commercial purposes.

You must not reproduce, distribute, sell or commercially exploit our content without our prior permission, except where permitted by law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including payment, delivery and technology providers.

We are not responsible for the content or practices of independent third-party websites. Where you choose to visit a third-party website, its own terms and privacy policies may apply.

Our online store is hosted using Shopify, which provides the ecommerce platform that enables us to offer our products to you.

10. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

We do not exclude or limit any rights or remedies that you have under applicable consumer law.

We are not responsible for losses that were not reasonably foreseeable when the contract was made or for losses resulting from circumstances outside our reasonable control, subject always to your statutory rights.

If you are purchasing products as a consumer, we are not responsible for business losses arising from your use of products purchased primarily for personal or household use.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our website and store are hosted using Shopify and may also use other service providers to process information necessary to operate our store, fulfil orders and provide our services.

Please see our Privacy Policy for further information.

12. Changes to These Terms

We may update these Terms from time to time, for example to reflect changes to our website, business practices or applicable law.

The Terms that apply to your purchase will generally be those in force when your order is placed, except where a change is required by law.

13. Governing Law

These Terms and any contract between you and DaFinchi Decor & Gifts are governed by the applicable laws of the United Kingdom.

If you are a consumer, you retain any rights you have under applicable law regarding where legal proceedings may be brought.

14. Contact Us

If you have any questions about these Terms or an order, please contact us:

DaFinchi Decor & Gifts
Email: hello@dafinchidecorandgifts.com